One complete platform for unified communications
Connect, communicate and run your business from the cloud, with the power of SIPX and the flexibility of an integrated, scalable ecosystem.
Manage all your tenants and services from a single console.
Configure and manage your platform simply and securely.
Meetings, video and collaboration anywhere.
Build customer journeys with AI and a visual designer.
Power up your contact center with next-generation tools.
Control, protect and connect your SIP network.
Phone, chat, meetings, tasks, and calendar in the browser, the desktop app, or on mobile.
Assigned per user in SIPX Admin. Upgrading a tier turns features on instantly; downgrading never deletes data.
Office teams: everything in Small, plus collaboration.
Callers speak naturally or press options; AI understands both and routes the call. Describe what you need with “Build with AI” and the flow builds itself, ready for your review.See it in actionLearn more about SIPX IVR
Callers speak naturally or press options: AI understands both.
Describe what you need and the flow builds itself, ready for your review.
Drag-and-drop blocks, with versioning, a simulator, and digital channels.
Answers common questions using your company’s own information.
After-hours and holidays (Colombia included), each with its own message.
What callers asked for, the path they took, and live CRM lookups during the call.
A softphone that registers directly with SIPX SBC over SIP/TLS. Available for Android, iOS, Windows, and macOS.
Learn more about SIPX PhoneIt registers extensions, connects to carriers, routes by least cost, bridges vendors, secures the audio and logs every call. Your voice service doesn’t depend on a third party.
Trunks from proven templates
Direct Routing · TLS 5061 / 5067
OpenScape · Asterisk · 3CX · Cisco · Avaya · Mitel
Browser over WebRTC (WSS · DTLS‑SRTP)
UDP · TCP · TLS
Trunk groups and dial plan
Registrar over UDP, TCP and TLS; carrier registration; proxy and B2BUA; NAT with advertised address.
RTP and SRTP; G.711, G.729, Opus and SILK with transcoding; music on hold; per-call packet captures.
Protection against brute force, scans and INVITE floods, plus anti-fraud, a replicated blocklist and a firewall with rollback.
Least-cost routing with failover; dial plans per company and extension; Colombian dial plan included.
Per company, trunk and extension, with top-ups, balance announcements and export.
Reports by trunk and destination, ASR and ACD, a monitoring wall, alerts and SNMP.
REST API, webhooks and WebSocket events for n8n, Make, Zapier or your own systems.
Active‑passive pair with a virtual IP; failover in about four seconds.
Understands what the customer says and builds flows with “Build with AI”.
Transcribed, summarized and flagged by urgency.
Conversation summaries and writing help.
A summary of every meeting and its tasks, assigned in one click.
What is said in the meeting, written on screen.
Bot on digital channels, plus summary, tagging and quality of every interaction.
From small businesses to large enterprises, SIPX Cloud adapts to you.
Let’s talk about your case
EnterprisesTelephony, meetings and Teams on one network.
Contact CentersOmnichannel, dialer and AI quality.
EducationClasses and family support from the browser.
HealthcareIVR for appointments and confirmed reminders.
GovernmentEmergency dispatch on the map with Respond.
SMBsStart on Small and move up as you grow.We’ll show you Connect, the AI-powered IVR, the contact center and the Service Desk running with your company’s data.